Last updated: August 2026
Mool Rasayan ("we", "us", "our") operates the website moolrasayan.com and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you place an order or contact us, we may collect: your name, phone number, delivery address, email address, and order details. Payment information (card, UPI, net banking) is collected and processed directly by our payment partner, Razorpay — we do not store your card, UPI, or bank details on our servers.
2. How We Use Your Information
We use the information collected to: process and deliver your orders, communicate order updates, respond to customer support queries, and improve our products and website. We do not sell or rent your personal information to third parties.
3. Payment Processing
All online payments on this website are processed securely through Razorpay, a PCI-DSS compliant payment gateway. Razorpay's own privacy and security practices govern the handling of your payment data during a transaction.
4. Cookies
Our website may use cookies to improve browsing experience, remember your cart, and understand website usage. You can disable cookies through your browser settings, though some features may not work as intended.
5. Data Sharing
We share your information only with trusted service providers necessary to fulfil your order — such as payment gateways and courier/logistics partners — and only to the extent required for that purpose.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.
7. Your Rights
You may request access to, correction of, or deletion of your personal data held by us by contacting us at the details below.
8. Contact Us
Mool Rasayan
Jaipur, Rajasthan, India
Email: info@moolrasayan.com
Phone: +91 63678 91224
By using this website, you consent to the terms of this Privacy Policy.